Uploading a folder does not create reliable knowledge. Documents conflict, permissions matter, old instructions survive, and employees need a path to the source—not just a fluent response.
SBG / serviceFor new and existing businesses
Custom GPT & Knowledge Base
Turn approved company knowledge into a usable internal answer layer.
01 / Who this is for
When this
work helps.
For teams whose answers are scattered across documents, drives, message threads, SOPs, and the heads of a few experienced people.
We inventory source material, establish document authority, clean the information architecture, configure retrieval, define access, and test common and adversarial questions.
02 / What better looks like
The changes this work
should support.
Faster internal answers
More consistent onboarding
Traceable source material
03 / What we may build
The useful parts,
priced before we start.
Your project may need fewer pieces or more. These are the deliverables most often involved.
- 01
Knowledge-source audit
- 02
Content cleanup and taxonomy
- 03
Retrieval and assistant setup
- 04
Permission and freshness rules
- 05
Question test set and owner guide
Led by Nate
A useful first
conversation.
Meet the people doing the work ↗Pick one task your team repeats. We will check whether automating it is worthwhile.
- The steps, tools, and weekly volume of the task
- Approved sample data and access to a safe test environment
- Someone who owns exceptions and final approvals
How we check the work: We test normal requests, duplicates, missing data, failed connections, and the handoff to a person.
06 / Common questions
Before you
start.
What can Custom GPT & Knowledge Base include?+
A project may include Knowledge-source audit, Content cleanup and taxonomy, Retrieval and assistant setup, Permission and freshness rules, Question test set and owner guide. We confirm what is in, what is out, who owns each part, and the final price before work starts.
How long does Custom GPT & Knowledge Base usually take?+
Timing is agreed after reviewing the scope, access, integrations, approvals, and testing the project needs.
What does Custom GPT & Knowledge Base cost?+
We discuss price after reviewing the fit and agreeing on scope. Any software, ad spend, paid licenses, or other outside costs must be agreed separately.
Who is Custom GPT & Knowledge Base designed for?+
For teams whose answers are scattered across documents, drives, message threads, SOPs, and the heads of a few experienced people.
Have a project in mind?Let's figure out
Let's figure out
your next move.
Send a few details about what you use today and what you want to improve. We will review the fit before discussing an agreed scope and price.